Browsing articles tagged with " learning from customers"

Web 2.0 – Figuring out the best way to set up a forum for customers to access information from other of customers?

Jul 18, 2008   //   by Lars Hilse   //   Customer Care, Enterprise On The Web, Public Relations, Questions others have asked, Social Networking  //  View Comments

The simplest thing you can do is to setup a bulletin board system like pointed out earlier, which can be your first line customer service. This will allow you to participate in the discussion and the whole thread will lead to a solution.

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