Weekend Reading: Free White Paper for Web 3.0 and Customer Centric Internet Platforms

I published this white paper to outline the definition of Web 3.0 which resembles a customer centric approach on internet platforms.

Here is an excerpt from the Table of Contents:

Step 1: Attracting (the right) people to your website ………………………………………………………….. 6
1.1 Speaking to over 2 billion prospects …………………………………………………………………… 6
1.2 Social Media Marketing……………………………………………………………………………………….. 6
1.2.1 Facebook …………………………………………………………………………………………………… 6
1.2.2 LinkedIn ……………………………………………………………………………………………………. 7
1.2.3 Twitter ……………………………………………………………………………………………………… 8
1.3 Corporate Online Reputation Management ……………………………………………………………….. 9
1.4 Search Engine Optimization …………………………………………………………………………………10
1.4.1 The technical aspect …………………………………………………………………………………….10
1.4.2 The Keywords and Content …………………………………………………………………………….10
1.4.3 Your Competition …………………………………………………………………………………………11
1.4.4 Mobile Search Placement ……………………………………………………………………………….11
1.5 Email Marketing ……………………………………………………………………………………………….11
1.6. Mobile Marketing ……………………………………………………………………………………………..12
1.7 Search Engine Marketing & Paid Inclusion………………………………………………………………..12
1.8 Offline Marketing and the internet …………………………………………………………………………13
1.8.1 Offline Advertising ……………………………………………………………………………………….13
1.8.2 Event Marketing ………………………………………………………………………………………….13
Step 2: Your Website…………………………………………………………………………………………………15
2.1 Advanced Web & User Interface Design …………………………………………………………………..15
2.1.1 Accessibility ……………………………………………………………………………………………….15
2.1.2 Mobile Devices ……………………………………………………………………………………………16
2.1.3 Navigation and Menus …………………………………………………………………………………..17
2.1.4 Search Ability on your site ……………………………………………………………………………..17
2.2 User Experience ……………………………………………………………………………………………….18
2.3 Web Analytics ………………………………………………………………………………………………….18
2.4 Proactive Website Visitor Engagement…………………………………………………………………….19
2.5 Corporate Blogging ……………………………………………………………………………………………19
2.6 The Community Aspect of Your Website ………………………………………………………………….19
Step 3: Your Customer Relationship and Knowledge Management ………………………………………….20
Step 4: The Community Metric in your Strategy ………………………………………………………………..21
Free Market Research ……………………………………………………………………………………………..21
Improving Your Products & Services (crowdsourcing) ………………………………………………………22

Have fun reading over the weekend and make sure to call me on Monday to call so that we can make YOU a digital economy leader

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